Refund policy
Last updated: April 2026
Due to the digital nature of our products, all sales are final.
1. NO REFUNDS
All products sold on Refined Resolve are digital downloads (ebooks, planners, bundles).
👉 Therefore, we do not offer refunds, returns, or exchanges under any circumstances.
By completing a purchase, you agree that:
- the product is delivered instantly after payment
- you waive your right to request a refund
- all sales are final
2. DIGITAL PRODUCT ACCESS
After purchase:
- you receive immediate access to the product
- access is delivered via download link or email
- no physical shipment is involved
It is the customer’s responsibility to ensure correct email address during checkout.
3. EXCEPTIONS
Refunds may only be considered in rare cases such as:
- duplicate purchase of the same product
- proven technical issue preventing access, not resolved after support assistance
We reserve the right to determine eligibility for any exception.
4. NON-REFUNDABLE ITEMS
The following are always non-refundable:
- ebooks
- digital planners
- bundles
- downloadable content
- any instant-access digital product
5. CUSTOMER RESPONSIBILITY
By purchasing, you agree that:
- you understand the product is digital
- you have reviewed product descriptions before purchase
- you will contact support if any technical issue occurs instead of initiating a chargeback
6. CHARGEBACKS
We strongly encourage customers to contact us first before opening a dispute or chargeback.
Unauthorized chargebacks may result in:
- restriction from future purchases
- dispute of the claim with payment providers (Stripe/PayPal)
- submission of proof of delivery and access
7. CONTACT
If you experience any issues, please contact us:
Email: kkopercompany@gmail.com
Store: Refined Resolve
We aim to respond as quickly as possible and resolve technical issues.